Privacy Policy

Last Updated: December 3, 2025

Dr. David Hill Chiropractic (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have under California law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

We may collect the following categories of personal information:

• Personal Identifiers: Name, email address, phone number, mailing address, date of birth.
   
• Health & Medical Information: Information needed for chiropractic treatment and evaluation, medical history or health information that you voluntarily provide. (Note: Certain health information is protected under HIPAA.)
   
• Internet or Technical Information: IP address, device information, website usage, and browsing activity.
   
• Communication Information: SMS messages you agree to receive, appointment reminders or confirmations.
   
• Payment Information: Payment method details (processed securely through third-party payment processors).
   

We use your information for the following purposes:

• To provide chiropractic services and care.
   
• To schedule, confirm, and manage appointments.
   
• To process payments.
   
• To communicate with you, including via email or SMS (if you opt in).
   
• To respond to inquiries and provide customer support.
   
• To improve our services, website, and office operations.
   
• To maintain internal records and compliance requirements.
   

We may share your personal information with the following:

• Service Providers: Trusted vendors who assist with appointment scheduling, payment processing, secure data storage, and website operations. These providers are restricted from using your information for any purpose other than performing services on our behalf.
   
• Legal or Regulatory Authorities: When required to comply with laws, legal processes, or health-care regulations.
   
• Business Transfers: If we merge, reorganize, or transfer practice ownership, information may be transferred as part of that process.
   

If you opt in to receive SMS messages from us—such as appointment reminders, updates, or service information—your SMS consent and phone number are not shared with third parties or affiliates for their marketing or independent use.

We only use your SMS information:

• To send messages you agreed to receive.
   
• For communication directly related to your care or appointments.
   

You may opt out of SMS messages at any time by replying “STOP.”

By providing your mobile number and opting in to receive text messages from Dr. David Hill Chiropractic, you agree to the following terms:

• Message Frequency: Message frequency may vary depending on appointment activity, reminders, or updates regarding services.
   
• Message Types: You may receive appointment reminders, scheduling updates, notifications related to your care, and general office updates or service-related messages.
   
• Opt-Out Instructions: Text “STOP” to cancel. Text “HELP” for assistance.
   
• Carrier Notices: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
   
• Privacy Protection: Your SMS consent, phone number, and message activity are NOT sold, shared, or disclosed to any third parties or affiliates for marketing purposes. SMS details are only used internally for communication related to your relationship with our practice.
   
• Eligibility: You must be the current subscriber or authorized user of the mobile number provided.
   
• Support Contact: For questions regarding SMS terms, contact us using the information below.
   

If you are a California resident, you have the following rights (subject to certain limitations and health-care requirements):

• Right to Know what personal information we collect and how we use it.
   
• Right to Access specific personal information.
   
• Right to Correct inaccuracies.
   
• Right to Delete personal information (with some exceptions).
   
• Right to Limit Use of Sensitive Information where applicable.
   
• Right to Non-Discrimination for exercising your privacy rights.
   

To exercise these rights, contact us using the information below.

We implement administrative, physical, and technical safeguards designed to protect your personal and medical information from unauthorized access, disclosure, or misuse.

We retain personal and medical information for as long as necessary to:

• Provide chiropractic care.
   
• Meet legal and regulatory requirements.
   
• Maintain appropriate business records.
   

We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Last Updated” date at the top.

If you have questions about this Privacy Policy, SMS Terms & Conditions, or wish to exercise your privacy rights, please contact:

Dr. David Hill Chiropractic
329 Main St, Vista, CA 92084
Phone: 760-724-8888
Email: office@vistachiro.com